Skip to main content

I'm a NDIS participant and want to self-manage.

How it works

Self-management is when you manage your NDIS funding yourself. It gives you the flexibility and choice to decide what services and supports you need to achieve your goals.

Our self-management plan is ideal for NDIS recipients or support coordinators who want to directly manage their own supports. You get to decide how you can use your funds to best meet your needs and design and coordinate your own care team and schedule.

Coordinate your care

You’ll get everything at your fingertips to design and coordinate your own care, services and schedule. We’ll help you activate your account so you can start connecting with Helpers, stay in sync with your schedule and keep tabs on your spending all within the one handy app.

We’ll find Helpers that are a perfect match for you

With a simple tap of the app, let us know exactly what support you need and we’ll get back to you within 24 hours with Helpers who closely match your criteria. You can then compare their profiles, send them a request, and chat with them directly to organise and book-in a visit.

Access our network of 1000+ allied health professionals

We can connect you to our huge network of allied health professionals like physios, psychologists, speech pathologists, music therapists - whatever it is you need Australia-wide.

Only tell your story once

Get everyone on the same page with your digital help plan. We’ll work with you on the development of your help plan that is easily accessed via the app. Your Helpers will always know what’s important to you and how to best support you.

Expert support

We’re happy to provide guidance and assist you with any enquiries you have about your Five Good Friends membership or gaining a better understanding of the support and services available in your community.

Access via our mobile app or website

All of Five Good Friends’ self managed tools are available on our mobile app as well as on the web so you can access your account on any device, anywhere, anytime you need.

Want to learn more?

Download our self management how-to guide

Find amazing Helpers

Connect with vetted and verified Helpers who closely match your criteria.

Simply fire off a request that lets us know exactly what support you need and we’ll get back to you within 24 hours with Helpers who closely match your criteria. When you look for a Helper remember to think about what matters to you. You can compare Helper profiles which tell you all you need to know, including their background, skills and interests. If you’re interested in any of them, you can send them your request and if they accept your invitation you’ll be able to chat with them directly and organise to book-in a visit.

Create a digital Help Plan

It’s never been easier to ensure your Helpers are all on the same page.

We’ll work with you to develop a comprehensive Help Plan tailored to you. You can create goals, define your wants, needs and expectations, identify risks, or assign daily routines so everyone can be confident they’re delivering care according to your plan.

Our Helpers will review your help plan before they attend a visit so they’re well-prepared by the time they check-in with you.

Create a digital Help Plan

It’s never been easier to ensure your Helpers are all on the same page.

We’ll work with you to develop a comprehensive Help Plan tailored to you. You can create goals, define your wants, needs and expectations, identify risks, or assign daily routines so everyone can be confident they’re delivering care according to your plan.

Our Helpers will review your help plan before they attend a visit so they’re well-prepared by the time they check-in with you.

Proactive and preventative health outcomes

Lookout is our remote care monitoring technology to provide you that extra peace of mind.

It runs quietly in the background analysing check-out notes left by your Helpers and your approved care network to identify any risks or concerns. These observations raised by the software notify your care team so they can advise whether you need additional or proactive supports.

Sign up today

Be up and running in a matter of moments. Sign up today and start finding and connecting with Helpers immediately.

I'm a...

Interested in...

Track your spending

We’ll help you keep track of everything involving your NDIS supports expenditure.

We know how important it is for our Members to have transparency and to stay informed and in control. Importantly, this includes visibility and understanding of your finances. That’s why we’ve built financial tools directly into the app to provide access to your current running balances, transaction history, and access to monthly invoices that you can download and print.

Track your spending

We’ll help you keep track of everything involving your care expenditure.

We know how important it is for our Members to have transparency and to stay informed and in control. Importantly, this includes visibility and understanding of your finances. That’s why we’ve built financial tools directly into the app to provide access to your current running balances, transaction history, and access to monthly invoices that you can download and print.

We charge less so you get more

Our NDIS hourly rates are less than the NDIS cap rate that other providers may charge. This means you get a whole lot more from your core supports budget.

We charge less than the hourly NDIS cap rate meaning you can get more from your core supports budget while our Helpers get an industry-leading rate even after our platform fees. You can also choose to negotiate with your Helpers to agree upon a lower or higher rate for the services and supports you receive.

See our pricing

Pricing

Weekdays Daytime
Weekdays Evening
Saturdays
Sundays
Public holidays

Access to community, social and recreational activities

$56.65 /hour

House or yard maintenance

$49 /hour

House cleaning and other household activities

$49 /hour

Community nursing care

$105 /hour

  • After receiving the services of Five Good Friends for about 3 years now, they have always lived up to my expectations and meet their own set ideals.

    Ross W.

    South Australia

  • Five Good Friends have always provided the best levels of support for my elderly mother. The staff have always been unwaveringly professional and friendly in their approach. The Helpers have always been extremely caring and helpful.

    Craig H.

    Western Australia

  • Staff are caring, friendly, and go out of their way to help their clients. The app keeps you up to date. Any requests made for services such as new equipment or a re-assessment of a client is acted upon promptly. Overall excellent service!

    Lorraine B.

    Victoria

  • I have been extremely impressed with the whole process of setting up the care for my mother. I really like being able to contact the carers directly if needed. The app is a huge bonus also.

    Sharon R.

    Queensland

  • Great helpers. Better value and more hours than other providers. Pleasant approach by staff in all matters. Genuine interest in the clients needs.

    Jeff B.

    South Australia

  • The service is fantastic, friendly and professional. I love the app where I have the ability to know what’s happening with budget and the weekly calendar schedule. We have been very satisfied with Five Good Friends.

    Helen L.

    Queensland

  • The Five Good Friends carer that was assigned to my parents is amazing! They look forward to her visits and she has made a huge difference in their lives.

    Janet R.

    South Australia

  • The company is very supportive, takes feedback seriously and the support workers are wonderful.

    Michelle J.

    Queensland

  • Before l chose Five Good Friends as my service provider, l had consulted three other companies. They were by far the most flexible and accommodating to meet my real needs. I am well pleased with the outcome.

    John W.

    Queensland

  • I am very happy with the service I receive from 5GF compared to my previous provider. As a matter of fact, I referred other people to them. The whole team are first class.

    Ron W.

    Victoria

  • When I was looking for an aged care provider I decided Five Good seemed to best meet my needs. When speaking with various staff members I have alway been treated with respect and courtesy.

    Deidre D.

    Victoria

  • I appreciate the consistency in always sending me lovely people.

    Ian W.

    South Australia

  • I have been assisted by Five Good Friends now for 2 weeks and already feel my life is changing from an elderly, disabled and anxious woman to a more confident future.

    Joan C.

    Victoria

Ready to start?

Be up and running in a matter of moments. Sign up today and start finding and connecting with Helpers immediately.

I'm a...

Interested in...