How it works

Mother and daughter who receive Home help.

Personalised plan

Your skilled and caring Community Manager will meet with you to understand your needs. They will design a personal plan and match you to the best help.

Home help caregiver.

Helpers you'll love

Five Good Friends select the best people to help you or your loved one at home. We not only verify skills, training, and references, we also look for people who bring joy to their work every day.

Elderly lady getting Home helpHome help App.

Stay informed
& in control

Our App shows your fortnightly schedule and lets you and your loved ones know who is in the home and when. It enables you to contact your Helpers and Community Manager directly if you need to change schedules or require more help.

Meet our Friends

Ita Buttrose AO OBE
Five Good Friends Ambassador

Ita Buttrose is a truly exceptional Australian and we are honoured to have Ita as our Ambassador. Ita believes every Australian should have plan to help them grow older well. A plan to look forward to and one that will deliver happiness and contentment.

Learn More

Five Good Friends Partner

Our partnership (we think of it as a friendship) with Apia is focused on positively changing in-home care. Apia understands issues important to over 50s and is working with us to help older Australians live life at their best.

Learn More


Meet our Helpers

"Making a difference in people’s lives is an awesome experience.  I believe Helping the aged, disabled, and supporting the community makes a better world!"

Margarita Obarzanski,
Five.Good.Friends. Helper

"In the future I will be requiring these sort of services. I’d love to have people help with what I want rather than what they tell me I need."

Phillip Rutherford,
Five.Good.Friends. Helper

"I just want to make people happy!"

Donna Lee Jackson,
Five.Good.Friends. Helper

"It is very easy to make a difference to someone’s day. Being a companion while they go about their normal business."

Dale Kelly,
Five.Good.Friends. Helper

"Because I like to help make people happy. When they feel good about themselves they can achieve more."

Michelle Meincke,
Five.Good.Friends. Helper


What our Members are saying

88% more hours of care per week

“Mum’s 91 and has a Level 4 package plus a dementia supplement valued at $53,797 pa. She was receiving 11 hours/week of care. We switched to Five Good Friends, now she receives 20 hours/ week! The extra care is life changing and the Help App makes it easy to schedule mum’s care, I can see when the Helpers are with her.“

Kathleen 59, Queensland

40% more hours of care per week

“We have a budget of $10,000 a year for our care that we fund ourselves. We switched to Five Good Friends because we liked their style of caring for us as Members, not just something on their 'to do list'. We also like that we got more care hours for our budget and no penalty rates for a shower on the weekend!"

Max, 83 & Beryl, 81, Victoria

Empathy and understanding

"I spent a great deal of time dealing with various agencies in the Aged Care System. I chose Five Good Friends because of the empathy and understanding of every person I dealt with and this has also been demonstrated by the lovely Jenni who helps me look after Dad."

Margaret, Queensland

Perfectly matched Helpers and continuity 

“Having the same Helpers turn up to see Dad every time is a blessing. I feel relieved to know he's getting great care from Helpers he loves. They were perfectly matched to his personality, he thinks of both Michelle and Ian as family."

Sandra, Queensland