Tools, trust, and choice – all in your hands.
Not everyone needs Support at Home funding to organise their care. Some people prefer to fund their own services and take a more hands-on approach to managing them. If this sounds like you, or if you're exploring options while waiting for government funding, we can help.
How it works
You decide what kind of support you need and when.
We offer a trusted network, an easy to use app, and a simple way to organise services that help you stay well at home, your way.
What’s included?
Pricing
Starter
Plus
Membership fee
This is the amount charged to administer your care depending on what level of care you need.
/
per week
A helping hand for those who need just a little extra care.
/
per week
Personalised care for those with more higher needs.
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to specialised services
E.g. medication management, nursing, manual handling, hoisting, etc.
Third party referrals
We can refer you to nursing and allied health professionals as required.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Starter
$11.50
A helping hand for those who need just a little extra care.
You'll get:
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Plus
$28.90
Personalised care for those with more complex care needs.
You'll get:
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to specialist services
E.g. medication management, nursing, manual handling, hoisting, etc.
Third party referrals
We can refer you to nursing and allied health professionals as required.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Starter
Plus
Membership fee
This is the amount charged to administer your care depending on what level of care you need.
/
per month
A helping hand for those who need just a little extra care.
/
per month
Personalised care for those with more higher needs.
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to specialised services
E.g. medication management, nursing, manual handling, hoisting, etc.
Third party referrals
We can refer you to nursing and allied health professionals as required.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Starter
$49.83
A helping hand for those who need just a little extra care.
You'll get:
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Plus
$125.23
Personalised care for those with more complex care needs.
You'll get:
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to specialist services
E.g. medication management, nursing, manual handling, hoisting, etc.
Third party referrals
We can refer you to nursing and allied health professionals as required.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Starter
Plus
Membership fee
This is the amount charged to administer your care depending on what level of care you need.
/
per year
A helping hand for those who need just a little extra care.
/
per year
Personalised care for those with more higher needs.
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to specialised services
E.g. medication management, nursing, manual handling, hoisting, etc.
Third party referrals
We can refer you to nursing and allied health professionals as required.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Starter
$598
A helping hand for those who need just a little extra care.
You'll get:
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Plus
$1502.80
Personalised care for those with more complex care needs.
You'll get:
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to specialist services
E.g. medication management, nursing, manual handling, hoisting, etc.
Third party referrals
We can refer you to nursing and allied health professionals as required.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Pricing
Starter
Plus
Membership fee
This is the amount charged to administer your care depending on what level of care you need.
/
per week
A helping hand for those who need just a little extra care.
/
per week
Personalised care for those with more higher needs.
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to specialised services
E.g. medication management, nursing, manual handling, hoisting, etc.
Third party referrals
We can refer you to nursing and allied health professionals as required.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Starter
$55.60
A helping hand for those who need just a little extra care.
You'll get:
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Plus
$113.50
Personalised care for those with more complex care needs.
You'll get:
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to specialist services
E.g. medication management, nursing, manual handling, hoisting, etc.
Third party referrals
We can refer you to nursing and allied health professionals as required.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Starter
Plus
Membership fee
This is the amount charged to administer your care depending on what level of care you need.
/
per month
A helping hand for those who need just a little extra care.
/
per month
Personalised care for those with more higher needs.
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to specialised services
E.g. medication management, nursing, manual handling, hoisting, etc.
Third party referrals
We can refer you to nursing and allied health professionals as required.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Starter
$240.93
A helping hand for those who need just a little extra care.
You'll get:
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Plus
$491.83
Personalised care for those with more complex care needs.
You'll get:
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to specialist services
E.g. medication management, nursing, manual handling, hoisting, etc.
Third party referrals
We can refer you to nursing and allied health professionals as required.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Starter
Plus
Membership fee
This is the amount charged to administer your care depending on what level of care you need.
/
per year
A helping hand for those who need just a little extra care.
/
per year
Personalised care for those with more higher needs.
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to specialised services
E.g. medication management, nursing, manual handling, hoisting, etc.
Third party referrals
We can refer you to nursing and allied health professionals as required.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Starter
$2891.20
A helping hand for those who need just a little extra care.
You'll get:
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Plus
$5902
Personalised care for those with more complex care needs.
You'll get:
Care Team and Care Specialist
Our team of care experts can assist you with setting up and managing your services.
Tailored help plan
A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.
Access to specialist services
E.g. medication management, nursing, manual handling, hoisting, etc.
Third party referrals
We can refer you to nursing and allied health professionals as required.
Access to our Family App
Keeping you and your loved one informed, no matter where you are.
Provider travel
Travel a Helper incurs on the way to, or from, delivering visits, excluding the first visit of the day. This will be charged based on the Helper hourly rate and capped at 15 min per visit.
12-hour overnight care
$350 per visit
Overnight care is ideal for people who need the peace of mind of on-call care through the night.
Nursing
$160 per hour
Nursing services may include: wound care and management; medication administration such as assisting you to take medication; general health and other assessments; and certain medical tests including blood pressure. This does not include the price for goods such as bandages, dressings and continence aids where required.
Member transport
99c per kilometre
Travel which occurs as a component of service delivery, for example transporting a Member to an appointment or community event. This is commonly referred to as non-labour expenses or fees.
24-hour care
$660 per visit
This care option provides up to 10 hours of active support within a 24-hour period. It is particularly suitable for individuals who do not have family members nearby or who are unable to provide assistance with caregiving.
Indicative market rate
$62.00
The indicative market rate that our Helpers charge for their services per hour for most common services such as personal care, cleaning and household tasks, light gardening and in-home respite.
Don’t take our word for it, our Members say it best
“Our Helper is reliable, on time and able to help in many different ways”
Yes! We have helpers in your area.
Our members know your local community because they’re part of it too. They can help you maintain that feeling of being right at home, and ensure your connection to the community you love stays strong.
Yes! We have helpers in your area.
Our members know your local community because they’re part of it too. They can help you maintain that feeling of being right at home, and ensure your connection to the community you love stays strong.
Sorry, we have no availability in your area right now
Enter your email below and we will notify you when support is available
FAQ
What private in-home services are included under general support?
Can I switch from self-funded care to the government’s Support at Home later?
Why choose self-funded home care instead of waiting for government funding?
What are the main reasons to use private in-home care?
Ready to become a Member
Get personalised help now.
If you’d rather talk to us directly, simply call 1300 787 581.
Let’s get you the right support. What do you need?
