Home Care & Disability Support in Newcastle

Five Good Friends is a registered home care and disability provider for the Newcastle community. We’ll match you with local Helpers who deliver support that fits your life, keeping you at home where you belong.

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(02) 8069 0229

Newcastle in-home aged care, grounded in community

Life in Newcastle is a coastal state of mind — morning swims, familiar cafés, historic streets, and a strong sense of community. We’re here to help with appointments, social outings, or simply getting out and about — staying connected in all the ways that matter to you.

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For families who want everything thoughtfully coordinated

Full Service Membership

Our Full Service Membership means we take care of the details so our Members can focus on living well at home. We coordinate Newcastle-based appointments, organise Helpers and allied health services, manage schedules, and adapt support as needs change — keeping you informed and confident every step of the way.

Learn how a Full Service Membership can work for you

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For families who want to plan the details themselves

Self-managed Membership

With a Self-Managed Membership, you can choose local Newcastle Helpers using our expert matching software, schedule in-home care through the app, and adjust services as circumstances evolve — all with guidance from a team that understands the local community.

Learn how a Self-managed Membership can work for you

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What every membership includes

However you choose to manage support, every Member benefits from the same carefully designed tools and local know-how — all focused on making care feel personal and easy to navigate.

  • Local Helper matching – Meet Newcastle Helpers who understand the area, your routines and what feels familiar at home.
  • Ongoing care oversight – Our team keeps track of changing needs and adjusts support early, so nothing is left to chance.
  • Access to trusted local providers – Connect with a vetted network of Newcastle nurses, allied health professionals, domestic support and other home care services.
  • Continuous training for Helpers – Helpers undertake nationally recognised training to stay skilled, confident and prepared as needs change.‍
  • Shared in-app notebook – A simple space where families, Helpers and care teams stay informed and aligned.

Home care services available in Newcastle

Support spans Clinical Supports, Independence and Everyday Living — covering everything from nursing and allied health to personal care, household help and the everyday routines that help life feel familiar and your own.

Clinical Supports - nursing, allied health, therapies and medication support:

  • Nursing & Enrolled Nurse Services
  • Allied Health support (physiotherapy, occupational therapy)
  • Alzheimer’s & dementia care
  • Palliative care
  • Rehab & recovery support

Independence – Helpers who keep you safe and confident at home:

  • Personal care (bathing, dressing, mobility support)
  • Assistive technologies & home modifications
  • Respite care
  • Medication prompts
  • Transport & social engagement

Everyday Living – Practical and domestic support from Helpers:

  • Domestic assistance
  • Meal preparation & delivery
  • Shopping assistance

Sydney

Level 3
223 Liverpool St
Darlinghurst NSW 2010

Phone: (02) 8069 0229

Don't take our word for it.

Our Members say it best.

“The systems in place are great. The communication has been great and I love the app. Everything so far has been great, and the services are going well.”
Kevin, Newcastle
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We have Helpers across a range of metropolitan and regional areas within Australia.
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Yes! We have helpers in your area.

Our members know your local community because they’re part of it too. They can help you maintain that feeling of being right at home, and ensure your connection to the community you love stays strong.

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Yes! We have helpers in your area.

Our members know your local community because they’re part of it too. They can help you maintain that feeling of being right at home, and ensure your connection to the community you love stays strong.

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Frequently Asked Questions

How do I get assessed for Support at Home (formerly Home Care Package) in Newcastle?

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To get assessed for Support at Home in Newcastle, you start by contacting My Aged Care — that’s the government gateway for subsidised aged care. You can call them or apply online.

Once you’ve applied, an aged care assessor will arrange a visit (usually in your home) to talk through your health, daily needs and what support would help you remain safe, independent and comfortable at home.

After the assessment, you’ll receive a decision letter outlining your eligibility and the funding classification (e.g., Level 1–8) you’ve been assigned. This tells you what kinds of services you can access and roughly how much funding is available in your Support at Home budget.

Can I get in-home care in Newcastle without government funding?

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Yes — absolutely. You don’t need to wait for government funding to start receiving care at home in Newcastle. Many people choose to self-fund in-home care right away, so support is in place without delay.

Discover our Full Service Membership or Self-Managed Membership options for aged care services in Newcastle and across NSW.

Can I choose my home care workers in Newcastle?

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Yes. Whether you have a Full Service or Self-Managed Membership, you can always choose Helpers who suit your preferences, routine and personality. Many Members value having familiar faces and building long-term relationships with local in-home care workers who understand the Newcastle lifestyle and community.

Ready to become a Member
‍Get personalised help now.

Answer a few simple questions and we’ll get in touch.
If you’d rather talk to us directly, simply call 1300 787 581.

Let’s get you the right support. What do you need?

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1300 787 581
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Let’s get you the right support.
What do you need?

Support for myself
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