Personal Care Services

Personal care works best when there's a real connection. That's why we carefully match you with Helpers who respect how you like things done, understand what matters to you, and genuinely care about supporting you well.

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In-home personal care that slots into your life

In-home personal care that slots into your life

We believe how you're supported matters just as much as what you're supported with. That's why our qualified local Helpers deliver care with dignity, privacy and empathy at every step.

Here's how we do personal care differently:

  • Dignity first – Your independence and choices guide every interaction. Our Helpers work at your pace, honouring your routine and respecting your autonomy.
  • Familiar faces – Consistency builds trust. We match you with regular Helpers who get to know you, creating a genuine connection alongside quality care.
  • Flexibility that fits your life – Your needs change, and so should your support. Whether it's adjusting schedules or adapting to new preferences, our Helpers stay responsive to what matters to you.

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Personal care services tailored to you

No two people are the same, so your personal care plan shouldn't be either. We work closely with you, your loved ones and clinical providers to build support that fits your daily life:

Our services include:

  • Assistance with bathing – Supportive help with showering or bathing that respects your comfort, safety and privacy while gently supporting whatever you’re able to do yourself.
  • Dressing – Assisting Members with getting dressed and undressed, selecting clothing and managing fastenings that might be tricky.
  • Grooming – Help with personal grooming, including hair care, shaving, oral hygiene, nail care and skincare, so our Members can look and feel their best.
  • Mobility – Safe support with moving around your home, transferring from bed to chair, using a mobility aid and encouraging you to stay active.
  • Toileting – Helping with toileting needs, continence care and personal hygiene, always prioritising comfort and privacy.
  • ‍‍Drinking and feeding assistance – Assisting with eating and drinking to ensure proper nutrition and hydration.

How to get started with personal care

We're an approved aged care and NDIS provider, so you can confidently access personal care services that adapt to your changing needs.

Here's how to start:

1. Book and track – Our easy-to-use app lets you schedule personal care visits, monitor your care, and stay in complete control of the support you receive.

2. Fill out our form – Tell us what type of personal care support you need and what matters most to you. 

3. Organise an appointment – We'll discuss our Membership options and talk through our services. 

4. Get matched – You're connected with skilled Helpers who understand your preferences, culture and support needs. 

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How to get started with personal care
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Find us in the community you love

Find out if there is help in your area

We have Helpers across a range of metropolitan and regional areas within Australia.
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Yes! We have helpers in your area.

Our members know your local community because they’re part of it too. They can help you maintain that feeling of being right at home, and ensure your connection to the community you love stays strong.

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Yes! We have helpers in your area.

Our members know your local community because they’re part of it too. They can help you maintain that feeling of being right at home, and ensure your connection to the community you love stays strong.

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Sorry, we have no availability in your area right now

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Let's talk about in-home personal care

With support that adapts to your routine and fits into everyday life, our Helpers provide care that helps you to remain connected, and live as independently as possible —

bringing back confidence, community and the freedom to live life your way.

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Frequently Asked Questions

How often can I schedule personal care assistance?

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As often as you need. The frequency of your personal care depends on your individual needs and funding. Support can range from a few hours a week to comprehensive 24-hour care. During your assessment, we'll work with you to understand your needs and create a plan that reflects the right level of assistance.

Do you offer overnight care?

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Yes, we do. Whether you need overnight care or active night support, we can arrange support that's available around the clock. This can be funded through your NDIS plan, Support at Home program or through private payment options.

How often can I schedule personal care assistance?

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As often as you need. The frequency of your personal care depends on your individual needs and funding. Support can range from a few hours a week to overnight care. During your assessment, we'll work with you to understand your needs and create a plan that reflects the right level of assistance.

Ready to become a Member
‍Get personalised help now.

Answer a few simple questions and we’ll get in touch.
If you’d rather talk to us directly, simply call 1300 787 581.

Let’s get you the right support. What do you need?

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Let’s get you the right support.
What do you need?

Support for myself
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