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How it works.

What's the difference between
Care Managed and Self Managed?

Care Managed

Self Managed

Get matched with Helpers

We manage your care schedule for you. We take the time to get to know you so we can find the best Helpers that match your criteria. We not only verify skills, training, and references - we will search for people who are willing to go that extra mile to form a genuine connection.

Find your own team

You’re in control with the Five Good Friends app. Simply describe what support you need and within 24 hours you’ll receive a shortlist of Helpers who closely match your criteria. You can then compare their profiles, send them a request, and chat with them directly to organise and book-in visits.

Work with a Care Manager

Care Managed Members will receive support from a dedicated Care Manager. They will work closely with you on an ongoing basis to manage things like budgets, third-party services, and managing changes in your support needs. Your Care Manager is responsible for Members in your locality with a cap on how many Members they manage. This ensures everyone is able to receive thorough and consistent support.

Higher fees

We charge more for Care Managed memberships as they require greater hands-on support.

Lower fees

We charge less for Self Managed Memberships as you take on more personal responsibility.

A deeper relationship with you

Five Good Friends is here to ease the burden of care, take control as required, and offer ongoing, high-quality support for you and your loved ones.

Want to find out how care management can work for you?

Want to find out how self management can work for you?

What's the difference between
Care Managed and Self Managed?

Care Managed

Get matched with Helpers

We manage your care schedule for you. We take the time to get to know you so we can find the best Helpers that match your criteria. We not only verify skills, training, and references - we will search for people who are willing to go that extra mile to form a genuine connection.

Work with a Care Manager

Care Managed Members will receive support from a dedicated Care Manager. They will work closely with you on an ongoing basis to manage things like budgets, third-party services, and managing changes in your support needs. Your Care Manager is responsible for Members in your locality with a cap on how many Members they manage. This ensures everyone is able to receive thorough and consistent support.

Higher fees

We charge more for Care Managed memberships as they require greater hands-on support.

A deeper relationship with you

Five Good Friends is here to ease the burden of care, take control as required, and offer ongoing, high-quality support for you and your loved ones.

Self Managed

Find your own team

You’re in control with the Five Good Friends app. Simply describe what support you need and within 24 hours you’ll receive a shortlist of Helpers who closely match your criteria. You can then compare their profiles, send them a request, and chat with them directly to organise and book-in visits.

Lower fees

We charge less for Self Managed Memberships as you take on more personal responsibility.

  • After receiving the services of Five Good Friends for about 3 years now, they have always lived up to my expectations and meet their own set ideals.

    Ross W.

    South Australia

  • Five Good Friends have always provided the best levels of support for my elderly mother. The staff have always been unwaveringly professional and friendly in their approach. The Helpers have always been extremely caring and helpful.

    Craig H.

    Western Australia

  • Staff are caring, friendly, and go out of their way to help their clients. The app keeps you up to date. Any requests made for services such as new equipment or a re-assessment of a client is acted upon promptly. Overall excellent service!

    Lorraine B.

    Victoria

  • I have been extremely impressed with the whole process of setting up the care for my mother. I really like being able to contact the carers directly if needed. The app is a huge bonus also.

    Sharon R.

    Queensland

  • Great helpers. Better value and more hours than other providers. Pleasant approach by staff in all matters. Genuine interest in the clients needs.

    Jeff B.

    South Australia

  • The service is fantastic, friendly and professional. I love the app where I have the ability to know what’s happening with budget and the weekly calendar schedule. We have been very satisfied with Five Good Friends.

    Helen L.

    Queensland

  • The Five Good Friends carer that was assigned to my parents is amazing! They look forward to her visits and she has made a huge difference in their lives.

    Janet R.

    South Australia

  • The company is very supportive, takes feedback seriously and the support workers are wonderful.

    Michelle J.

    Queensland

  • Before l chose Five Good Friends as my service provider, l had consulted three other companies. They were by far the most flexible and accommodating to meet my real needs. I am well pleased with the outcome.

    John W.

    Queensland

  • I am very happy with the service I receive from 5GF compared to my previous provider. As a matter of fact, I referred other people to them. The whole team are first class.

    Ron W.

    Victoria

  • When I was looking for an aged care provider I decided Five Good seemed to best meet my needs. When speaking with various staff members I have alway been treated with respect and courtesy.

    Deidre D.

    Victoria

  • I appreciate the consistency in always sending me lovely people.

    Ian W.

    South Australia

  • I have been assisted by Five Good Friends now for 2 weeks and already feel my life is changing from an elderly, disabled and anxious woman to a more confident future.

    Joan C.

    Victoria

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