Care & Support Managed
Engage our team's expertise to reduce the complexity of managing home care day-to-day. We'll remove the stress so you can focus on achieving lifestyle goals & maintaining community connection.
We'll wrap our arms around you and your family with assistance from a team of experts in care management, workforce rostering and finance to make administration simple so you always feel supported.
Care Managed Home Care Package Funding
We understand that continuity of care matters. We take the time to understand our Member's needs and preferences so we can select the best Helpers that match individual criteria. We not only verify skills, training, and references - we look for people who are willing to go that extra mile and form a genuine connection.
Industry leading care and package management fees
Five Good Friends have been a leader in care and package management fees. Combined, these fees have always been under 30% of the Home Care Package subsidy for all levels.
Lower hourly rates
The unique Five Good Friends model means hourly rates are 16% lower than what most other providers charge.
*Department of Health and Aged Care national median prices for common care services March 2024
More hours of care
Five Good Friends combination of lower hourly rates and industry leading fees is designed so our Members can direct more of their funding toward help in the home.
Pricing
Level 1
Level 2
Level 3
Level 4
Care Management
The amount charged to your package to manage the design, oversight and management of your care.
LEVEL 1
$32
per week
LEVEL 2
$54
per week
LEVEL 3
$127
per week
LEVEL 4
$187
per week
Package Management
The amount charged to administer your package funds and coordinate your care.
LEVEL 1
$24
per week
LEVEL 2
$45
per week
LEVEL 3
$104
per week
LEVEL 4
$153
per week
Basic Daily Fee
The government allows providers to ask for an additional contribution to go towards their Home Care Package. We do not charge this fee.
LEVEL 1
None
LEVEL 2
None
LEVEL 3
None
LEVEL 4
None
Total Fees
LEVEL 1
27.3%
of package
LEVEL 2
27.5%
of package
LEVEL 3
29.5%
of package
LEVEL 4
28.6%
of package
You'll get...
Based on a standard hourly Monday - Friday rate of $62.00 per hour*, this is how many hours of care you
can receive from Helpers each week. Exact hours may vary based on services types, rates and any changes to government subsidies.
*Hourly rate for most common services: personal care, cleaning and household tasks, light gardening, in-home respite, companionship, driving and community access, medication support, home administration, meal preparation. For nursing see below.
Nursing
$135 per hour
Nursing services may include: wound care and management; medication administration such as assisting you to take medication; general health and other assessments; and certain medical tests including blood pressure. This does not include the price for goods such as bandages, dressings and continence aids where required.
12-hour overnight care
$350 per visit
Overnight care is ideal for people who need the peace of mind of on-call care through the night.
24-hour care
$660 per visit
This care option provides up to 10 hours of active support within a 24-hour period. It is particularly suitable for individuals who do not have family members nearby or who are unable to provide assistance with caregiving.
Member transport
99c per kilometre
Travel which occurs as a component of service delivery, for example transporting a Member to an appointment or community event. This is commonly referred to as non-labour expenses or fees.
Provider travel
Travel a Helper incurs on the way to or from delivering visits, excluding the first visit of the day. This will be charged based on the Helper hourly rate and capped at 15 min per visit.
Latest news
