Aged Care Services
Home is where the heart is, and as you age, accessing in-home services means getting some extra help to stay connected, well and independent.
Whether you are a Home Care Package recipient or a self-funded customer, you can choose to have as much, or as little, control over the management of your care as you want.
What's the difference between
care managed and self-managed?
Care managed
Self-managed
Get matched with Helpers
We manage your care schedule for you. We take the time to get to know you so we can find the best Helpers that match your criteria. We not only verify skills, training, and references - we will search for people who are willing to go that extra mile to form a genuine connection.
Find your own team
You’re in control with the Five Good Friends app. Simply describe what support you need and you’ll receive a shortlist of Helpers who closely match your criteria. You can then compare their profiles, send them a request, and chat with them directly to organise and book-in visits.
Work with a Care Manager
Care Managed Members will receive support from a dedicated Care Manager. They will work closely with you on an ongoing basis to manage things like budgets, third-party services, and managing changes in your support needs. Your Care Manager is responsible for Members in your locality with a cap on how many Members they manage. This ensures everyone is able to receive thorough and consistent support.
Manage your own care
As a self-managed Member, you have the flexibility and choice to decide how you coordinate your own care. You will still receive guidance from a Care Navigator and have regular reviews but we will take on more of a coaching role, providing guidance as you need it.
Fees - priced for peace of mind
A dedicated care team, expert coordination and ongoing support, so you can focus on what matters - not the paperwork.
Fees - optimised for independence
Industry-leading, low fees that help you make the most of your funding while giving you choice and flexibility.
Thoughtful care, fully coordinated services
We take the time to understand you – your needs and preferences. Your Care Manager will coordinate allied health services, product deliveries, and other supports on your behalf, ensuring everything is tailored to you.
Design a schedule around your lifestyle
Order products and coordinate allied health professionals and other services, at times that suit you - quickly and easily through the app.
Want to find out how care management can work for you?
Want to find out how self-management can work for you?
What's the difference between
care managed and self-managed?
Care managed
Get matched with Helpers
We manage your care schedule for you. We take the time to get to know you so we can find the best Helpers that match your criteria. We not only verify skills, training, and references - we will search for people who are willing to go that extra mile to form a genuine connection.
Work with a Care Manager
Care Managed Members will receive support from a dedicated Care Manager. They will work closely with you on an ongoing basis to manage things like budgets, third-party services, and managing changes in your support needs. Your Care Manager is responsible for Members in your locality with a cap on how many Members they manage. This ensures everyone is able to receive thorough and consistent support.
Fees - priced for peace of mind
Fees - priced for peace of mind
Thoughtful care, fully coordinated services
We take the time to understand you - your needs and preferences. Your Care Manager will coordinate allied health services, product deliveries, and other supports on your behalf, ensuring everything is tailored to you.
Self-managed
Find your own team
You're in control with the Five Good Friends app. Simply describe what support you need and you’ll receive a shortlist of Helpers who closely match your criteria. You can then compare their profiles, send them a request, and chat with them directly to organise and book-in visits.
Manage your own care
As a self-managed Member, you have the flexibility and choice to decide how you coordinate your own care. You will still receive guidance from a Care Navigator and have regular reviews but we will take on more of a coaching role, providing guidance as you need it.
Fees - optimised for independence
Industry-leading, low fees that help you make the most of your funding while giving you choice and flexibility.
Design a schedule around your lifestyle
Order products and coordinate allied health professionals and other services, at times that suit you - quickly and easily through the app.
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After receiving the services of Five Good Friends for about 3 years now, they have always lived up to my expectations and meet their own set ideals.
Ross W.
South Australia
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Five Good Friends have always provided the best levels of support for my elderly mother. The staff have always been unwaveringly professional and friendly in their approach. The Helpers have always been extremely caring and helpful.
Craig H.
Western Australia
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Staff are caring, friendly, and go out of their way to help their clients. The app keeps you up to date. Any requests made for services such as new equipment or a re-assessment of a client is acted upon promptly. Overall excellent service!
Lorraine B.
Victoria
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I have been extremely impressed with the whole process of setting up the care for my mother. I really like being able to contact the carers directly if needed. The app is a huge bonus also.
Sharon R.
Queensland
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Great helpers. Better value and more hours than other providers. Pleasant approach by staff in all matters. Genuine interest in the clients needs.
Jeff B.
South Australia
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The service is fantastic, friendly and professional. I love the app where I have the ability to know what’s happening with budget and the weekly calendar schedule. We have been very satisfied with Five Good Friends.
Helen L.
Queensland
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The Five Good Friends carer that was assigned to my parents is amazing! They look forward to her visits and she has made a huge difference in their lives.
Janet R.
South Australia
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The company is very supportive, takes feedback seriously and the support workers are wonderful.
Michelle J.
Queensland
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Before l chose Five Good Friends as my service provider, l had consulted three other companies. They were by far the most flexible and accommodating to meet my real needs. I am well pleased with the outcome.
John W.
Queensland
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I am very happy with the service I receive from 5GF compared to my previous provider. As a matter of fact, I referred other people to them. The whole team are first class.
Ron W.
Victoria
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When I was looking for an aged care provider I decided Five Good seemed to best meet my needs. When speaking with various staff members I have alway been treated with respect and courtesy.
Deidre D.
Victoria
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I appreciate the consistency in always sending me lovely people.
Ian W.
South Australia
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I have been assisted by Five Good Friends now for 2 weeks and already feel my life is changing from an elderly, disabled and anxious woman to a more confident future.
Joan C.
Victoria
