Disability Supports

Registered provider of in-home and community disability supports for adults.

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1300 787 581

At Five Good Friends, we help you live life your way — staying independent, making your own choices and feeling connected to the people and places you love.

Sign up for disability supports today
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Who we are

Five Good Friends is a registered NDIS provider of in-home and community disability supports. We believe you should have choice and control over what supports will help you best.

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Our services meet NDIA’s rigorous standards, and we’re here to help you understand and access all the support you’re eligible for.

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DISABILITY SUPPORTs

“Five Good Friends has been the most wonderful decision I’ve taken. Their service is exactly what I need to stay independent in my own home.”

Stu & Tahanee

Five Good Friends Members

Helpers who are matched to you

When you join Five Good Friends, we take our time to get to know you, your preferences and your goals.

We have speciality matching technology that pairs you with Helpers who deliver in-home and community supports, and whose personality and interests are compatible with yours. We don’t just send someone to help, we introduce someone who 'gets' you, so you can build a genuine connection with the person supporting you to achieve your goals and live independently in your own home.

How we support you

Choose the option that best describes your situation. We'll meet you there.

Core supports

Using your disability core supports budget, we help you with your disability-related daily needs.

Some examples of core supports include:
  • Domestic assistance: cleaning, gardening or washing
  • Personal care: daily personal activities such as toileting or showering
  • Transport: help you with travel/transport to get to appointments or activities
  • Social and community access: support you to participate in activities in your community
  • Empowering independence: provide guidance so you can make your own decisions
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Support coordination

Our experienced disability support coordinators help you get more from your plan so you can achieve your goals.

With disability support coordination, we can:
  • Help you understand your funding
  • Explain the NDIS so it’s easier to navigate
  • Find the right service providers and allied health professionals
  • Provide guidance so you can make your own decisions
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Meet Member Barry

With disability supports, he's making a positive contribution to his community.

DISABILITY SUPPORTs

“Five Good Friends is really great, I love my Helpers and the support I receive...It’s important to give people living with a disability a go.”

Barry

Five Good Friends Member

Self-funded Support

Five Good Friends also offers self-funded disability supports, giving you the flexibility to access services when needed, even if you’re waiting for funding approval or prefer to pay privately.

Speak with our team

Transparent Pricing

How much does disability in-home and community supports cost?

At Five Good Friends, we are always transparent about our costs. Our pricing is in line with NDIS pricing arrangements, and we make sure you understand all fees and charges that you might need to pay.

Please note that these are the maximum prices and Five Good Friends allows you to negotiate the prices with your Helpers, as long as they are within the pricing limits. This means you may be able to purchase services for under the price caps (when most providers only charge the maximum prices).

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Access to community, social and recreational activities

$70.23
$77.38
$98.83
$127.43
$156.03
/
hour

We can help you connect with community supports and joining you at social events.

Activity based transport

$1.00
$1.00
$1.00
$1.00
$1.00
/
km

Help with home care transportation services to take you where you need to go.

Assistance with personal domestic activities

$59.06
$59.06
$59.06
$59.06
$59.06
/
hour

Domestic assistance to help you maintain a safe and comfortable home environment.

Assistance with self-care activities

$70.23
$77.38
$98.83
$127.43
$156.03
/
hour

Includes tasks like helping with personal hygiene, grooming, dressing and mobility.

Assistance with self-care activities - night-time sleepover

$297.60
$297.60
$297.60
$297.60
$297.60
/
visit

Overnight care for people who need the peace of mind of on-call care throughout the night.

Community nursing care

$123.65
$123.65
$123.65
$123.65
$123.65
/
hour

If you need clinical services, we have reliable home care nurses in all our communities.

House cleaning and other household activities

$56.23
$56.23
$56.23
$56.23
$56.23
/
hour

We offer a range of cleaning services to help you maintain your home.

House or yard maintenance

$58.03
$58.03
$58.03
$58.03
$58.03
/
hour

A range of light gardening services to maintain your yard.

Support coordination level 1

$80.06
$80.06
$80.06
$80.06
$80.06
/
hour

NDIS Support Coordinators help you get the most out of your plan.

Support coordination level 2

$100.14
$100.14
$100.14
$100.14
$100.14
/
hour

NDIS Support Coordinators help you get the most out of your plan.‍

Support coordination level 1

NDIS Support Coordinators help you get the most out of your plan.

$80.06
$80.06
$80.06
$80.06
$80.06
/
hour

Support coordination level 2

NDIS Support Coordinators help you get the most out of your plan.‍

$100.14
$100.14
$100.14
$100.14
$100.14
/
hour

Activity-based transport

Help with home care transportation services to take you where you need to go.

$1.00
$1.00
$1.00
$1.00
$1.00
/
km

Assistance with personal domestic activities

Domestic assistance to help you maintain a safe and comfortable home environment.

$59.06
$59.06
$59.06
$59.06
$59.06
/
hour

Assistance with self-care activities - night-time sleepover

Overnight care for people who need the peace of mind of on-call care throughout the night.

$297.60
$297.60
$297.60
$297.60
$297.60
/
visit

House or yard maintenance

A range of light gardening services to maintain your yard.

$58.03
$58.03
$58.03
$58.03
$58.03
/
hour

House cleaning and other household activities

We offer a range of cleaning services to help you maintain your home.

$56.23
$56.23
$56.23
$56.23
$56.23
/
hour

Community nursing care

If you need clinical services, we have reliable home care nurses in all our communities.

$123.65
$123.65
$123.65
$123.65
$123.65
/
hour

Assistance with self-care activities

Includes tasks like helping with personal hygiene, grooming, dressing and mobility.

$70.23
$77.38
$98.83
$127.43
$156.03
/
hour

Access to community

We can help you connect with community supports and joining you at social events.

$70.23
$77.38
$98.83
$127.43
$156.03
/
hour

What makes Five Good Friends different?

More people are choosing Five Good Friends as their disability support provider because we focus on what truly matters.

1

Support that adapts

We understand progressive conditions like Parkinson’s, MS, brain injury and stroke recovery, and we design support that evolves with you.

2

Genuine connection

We match you with Helpers who feel like they belong in your world, so you can build trust, confidence.

3

Smart oversight

Our user-friendly technology gives you visibility, choice and real-time reassurance.

3

Enable confident living

We help you stay connected, active and confident at home and in the community.


3

Support for families across generations

We help restore meaningful roles within families, easing pressure on carers and strengthening relationships.

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Find out if there is help in your area

We have Helpers across a range of metropolitan and regional areas within Australia.
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Yes! We have helpers in your area.

Our members know your local community because they’re part of it too. They can help you maintain that feeling of being right at home, and ensure your connection to the community you love stays strong.

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Yes! We have helpers in your area.

Our members know your local community because they’re part of it too. They can help you maintain that feeling of being right at home, and ensure your connection to the community you love stays strong.

Support for myself
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Support for someone else
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“It’s great to be an independent worker with all the admin covered. I love the App, it makes everything so easy from checking in and out to having all the information about my clients right there where I need it. Being offered opportunities for helping is easy and efficient to say yes or no with the app. I never feel pressured to do more jobs than what I want to do.”

Julie

Melbourne

“I find the app very useful. It's very easy to navigate and find your way through what you need to do. Its easy to use and tells you all the information you need to know."

Paula

Brisbane

“The app is wonderful - easy to use with information at the press of a button."

Ross

Hunter Valley

“Five Good Friends has been the most wonderful decision I’ve taken. Their service is exactly what I need to stay independent in my own home.”

Alice

Sydney

"I couldn't clean the shower, and it was getting me down. Our Helper stepped in and scrubbed it until I could see the grout again. She's lovely and such a hard worker."

Jenny

Wantirna

“I participated in a study today run by a research group about my aged care and the processes. I gave five good friends the best wrap. I told them about your app and how good it is. Also how transparent your accounting system is.”

Wendy

Brisbane

"We've been very happy with everybody at Five Good Friends. Whatever they say they're going to do, they do."

Keith

Victoria

"The systems in place are great. The communication has been great and I love the app. Everything so far has been great and the services are going well"

Kevin

Newcastle

Five Good Friends FAQ

Still have questions? Browse our most frequently asked questions below or use the chat button. We're here to help.

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Who is eligible for NDIS support?

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Eligibility is determined by whether a person’s disability substantially impacts their ability to perform everyday functional activities. The application process requires evidence of disability and its effect on daily life. For more information visit NDIS.

Can I get support if my loved one isn’t on the NDIS?

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Yes. There are self-funded or state-funded disability support services available for people not currently on the NDIS. We can help guide you through your options so your loved one still gets the care they need at home.

What types of disability support can I access at home and in the community?

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In-home support can include personal care, domestic assistance, transport, social and community access, and support with daily personal activities. Five Good Friends can guide you, and work with you to build the right mix of supports that match your loved one’s goals and lifestyle, giving them more independence and empowering them to live well.

How is funding for NDIS support services managed?

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NDIS funding can be managed in three ways: self-managed by you, plan-managed, or NDIA-managed by the National Disability Insurance Agency. No matter how you manage your NDIS funding, Five Good Friends can support you with core supports and support coordination.

How can Five Good Friends help manage your NDIS support plan?

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Five Good Friends helps you keep your supports aligned with your NDIS budget. We start by creating a Service Agreement with you, which clearly outlines the services you’ll receive and what they cost. This gives you confidence that everything fits your plan. We also build a personalised budget for the supports you want from us, working with you and your support network so you always know where you stand.

Can support be tailored to my loved one’s needs?

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At Five Good Friends, we work with you to create a personalised plan that reflects your loved one’s goals, preferences and daily routine, so support feels natural and meaningful.

See all FAQs
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Ready to become a Member
‍Get personalised help now.

Answer a few simple questions and we’ll get in touch.
If you’d rather talk to us directly, simply call 1300 787 581.

Let’s get you the right support. What do you need?

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Let’s get you the right support.
What do you need?

Support for myself
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Support for someone else
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