As of November 2025, the Support at Home program has replaced the four-level Home Care Package with eight funding classifications. 

Your classification is set after an aged care assessment, and each classification has an annual budget paid in quarterly amounts.

For example, Classification 1 provides $10,731 per year in funding, with higher classifications offering more based on your assessed needs.

To access government-subsidised home care in Queensland, you now apply through the Support at Home program. You may be eligible if you are:

• Aged 65 or over, or 50 years or over for Aboriginal or Torres Strait Islander peoples
• Living with a disability, dementia or mobility limitations
• Needing help to stay independent at home, beyond what general community services can provide

An aged care assessment will confirm whether you qualify and which funding classification you’re placed into.

You can begin receiving support straight away if you’re privately paying for your home care. This could include a mix of everyday services like personal care, respite, dementia support or 24-hour home care.

If you’re waiting on Support at Home funding (or NDIS, if you’re under 65), services will begin once your funding is released. We can help you apply, organise your services during the wait and ensure your Helpers continue seamlessly once your funding comes through.

Yes. At Five Good Friends, we offer a Self-managed Membership for your Support at Home program, where you or a family member takes on part of the organising, things like choosing Helpers, scheduling visits or managing budgets. 

You are also able to choose a self-managed option when you are privately funding your at-home aged care. This is a good option to choose if you want to start receiving services while waiting for government support or need to top up the amount of care you currently receive. 

You can read more about our pricing for Support at Home or discover full service and self-managed options for privately funded care.