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How it works.

I'm self-funded and need care management.

How it works

Care management is where we can help you to coordinate and manage your care services on your behalf.

Our care management plan is ideal for private customers finding it difficult to manage the clinical and logistical needs of adminstering their own care. We will help you navigate your options and coordinate your services to take the stress out of managing your day-to-day care services.

Achieve goals and outcomes

Engage our team’s expertise to reduce the complexity of managing your care day-to-day. We’ll remove the stress and help you make the best decision about your services and supports so you can focus on achieving your lifestyle goals.

Get the most out of your home care experience

We can guide and support you to gain a better understanding of support and services in your community so you can navigate your options with confidence. We’ll help you get the most out of your home care experience for the best overall outcome.

We’ll find Helpers that are a perfect match for you

We take the time to get to know you so we can find the best Helpers that match your criteria. We not only verify skills, training, and references - we look for people who are willing to go that extra mile to form a genuine connection. Continuity and consistency of care matters so we’ll make sure you’re receiving ongoing care from the same familiar faces.

Live well in your own home

Our experienced and verified care network can offer services to keep you living well and independently at home for as long as possible – including personal care, nursing services or allied health.

Access our network of 1000+ allied health professionals

We can connect you to our huge network of allied health professionals like physios, psychologists, speech pathologists, music therapists and more - whatever it is you need Australia-wide.

Only tell your story once

Get everyone on the same page with your digital help plan. We’ll work with you on the development of your help plan that is easily accessed via the app and can be updated whenever you like. Your Helpers will always know what’s important to you and how to best support you.

Want to learn more?

Download our care management how-to guide

Your very own care team

It takes a committed care team working together to deliver truly exceptional care that’s personalised for you.

Care Managers are here to ensure the care and help we provide is aligned to your goals and changing needs.

Community Nursing Consultants provide nursing help and support.

Helper Coordinators ensure you have the best Helpers matched to you providing the same consistent help and care day-in, day-out.

Helpers provide the day-to-day support and help around the home.

Proactive and preventative health outcomes

Lookout is our remote care monitoring technology to provide you that extra peace of mind.

It runs quietly in the background analysing check-out notes left by your Helpers and your approved care network to identify any risks or concerns. These observations raised by the software notify your care team so they can advise whether you need additional or proactive supports.

Sign up today

Be up and running in a matter of moments. Sign up today and start finding and connecting with Helpers immediately.

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Create a digital Help Plan

It’s never been easier to ensure your Helpers are all on the same page.

We’ll work with you to develop a comprehensive Help Plan tailored to you. You can create goals, define your wants, needs and expectations, identify risks, or assign daily routines so everyone can be confident they’re delivering care according to your plan.

Our Helpers will review your help plan before they attend a visit so they’re well-prepared by the time they check-in with you.

Create a digital Help Plan

It’s never been easier to ensure your Helpers are all on the same page.

We’ll work with you to develop a comprehensive Help Plan tailored to you. You can create goals, define your wants, needs and expectations, identify risks, or assign daily routines so everyone can be confident they’re delivering care according to your plan.

Our Helpers will review your help plan before they attend a visit so they’re well-prepared by the time they check-in with you.

Track your spending

We’ll help you keep track of everything involving your package expenditure.

We know how important it is for our Members to have transparency and to stay informed and in control. Importantly, this includes visibility and understanding of your finances. That’s why we’ve built financial tools directly into the app to provide access to your current running balances, transaction history, and access to monthly invoices that you can download and print.

Track your spending

We’ll help you keep track of everything involving your package expenditure.

We know how important it is for our Members to have transparency and to stay informed and in control. Importantly, this includes visibility and understanding of your finances. That’s why we’ve built financial tools directly into the app to provide access to your current running balances, transaction history, and access to monthly invoices that you can download and print.

Pricing

Weekly
Monthly
Annual

Starter

$49 /week

A helping hand for those who need just a little extra care.

You'll get:

Care team and community manager

You care team will assist you with coordinating and managing your services.

Personalised help plan

A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.

Lookout remote care monitoring

Our Lookout technology provides oversight into changes in health and wellbeing.

Begin today

Plus

$99 /week

Personalised care for those with more complex care needs.

You'll get:

Care team and community manager

You care team will assist you with coordinating and managing your services.

Personalised help plan

A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.

Lookout remote care monitoring

Our Lookout technology provides oversight into changes in health and wellbeing.

Access to specialist services

E.g. medication management, nursing, manual handling, hoisting, etc.

Allied health referrals

We can refer you to nursing and allied health professionals as required.

Begin today

Short-term package

$999 / once-off

A short term 10-week solution for emergencies, recovery or respite.

You'll get:

Care team and community manager

You care team will assist you with coordinating and managing your services.

Personalised help plan

A living document that is shared with your Helpers so they know exactly what to do in all scenarios to help you.

Lookout remote care monitoring

Our Lookout technology provides oversight into changes in health and wellbeing.

Access to specialist services

E.g. medication management, nursing, manual handling, hoisting, etc.

Allied health referrals

We can refer you to nursing and allied health professionals as required.

Begin today

Ready to start?

Be up and running in a matter of moments. Sign up today and start finding and connecting with Helpers immediately.

I'm a...

Interested in...