Partners in community, experts in care
Helping you enhance your village's care offering by providing trusted support to your residents and operators without increasing your workload.
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Five Good Friends is a trusted care provider for retirement villages across Australia.
We provide flexible, in-home and community-based support that helps residents stay independent and connected—while giving your teams the confidence that professional, responsive care is always within reach.
Trusted support, embedded in village life
We complement your team with visible, familiar care professionals who residents know and trust. Our approach builds strong relationships, creates clear pathways, and eases the load on your village staff.
Care Concierge
A dedicated care navigator that is embedded in your village to build a rapport with your residents. Having a concierge on site allows them to build trust and understanding over time so that they can identify resident needs or respond to requests for assistance.
Village Helper
They deliver the direct day-to-day support to the residents.
Care advice line
A dedicated 1300 number available to residents and staff when we’re not onsite. Our team offers practical advice and support to navigate care needs as they arise.
Collaboration with care team
A dedicated Five Good Friends Care Team that take on the management of the resident when they are a Five Good Friends Member. They give village staff a reliable touchpoint to contact and discuss any care matters.
Friends and family
Village staff can also access complimentary care navigation for their own loved ones – because caring extends beyond village gates.
Why village operators partner with us
Tailored to your village: We work with you to design the right partnership for your individual village - no one size fits all approach.
Lightens the load: Village teams are not left to interpret or manage care concerns alone.
Boosts family confidence: Peace of mind that someone’s there for care if and when required.
Strengthens your offering: Care becomes a built-in part of your village experience.
Improves resident outcomes: Early engagement, familiar, reliable and trusted faces.
Partner with us today!
Support and enhance your residents’ retirement living experience.
“Before Five Good Friends, we didn't have a clear next step when concerns came up. Now, with the right people here in the village, we can respond quickly and with confidence.”
Kirstie
Village Manager
Let's talk about your Village
Every community is different. Let's explore how this model could support your team and your residents.
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Five Good Friends partners with retirement communities to embed skilled support, lighten the load on village teams, and create care pathways that are personal, professional, and trusted.
Talk to us today on 1300 787 581
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