Skip to main content

I have a Home Care Package and want to self-manage.

How it works

Self-management is when you manage your Home Care Package funding yourself. It gives you the flexibility and choice to decide what services and supports you need to achieve your goals.

Our self-management plan is ideal for Home Care Package recipients who want to directly manage their own care. You get to decide how you use your funds to best meet your needs and design and coordinate your own care team and schedule.

Coordinate your care

You’ll get everything at your fingertips to design and coordinate your own care, services and schedule. We’ll help you activate your account so you can start connecting with Helpers, stay in sync with your schedule and keep tabs on your spending all within the one handy app.

We’ll find Helpers that are a perfect match for you

With a simple tap of the app, let us know exactly what support you need and we’ll get back to you within 24 hours with Helpers who closely match your criteria. You can then compare their profiles, send them a request, and chat with them directly to organise and book-in a visit.

Access our network of 1000+ allied health professionals

We can connect you to our huge network of allied health professionals like physios, psychologists, speech pathologists, music therapists - whatever it is you need Australia-wide.

Only tell your story once

Get everyone on the same page with your digital help plan. We’ll work with you on the development of your help plan that is easily accessed via the app. Your Helpers will always know what’s important to you and how to best support you.

Expert support

We’re happy to provide guidance and assist you with any enquiries you have about your Five Good Friends membership, accessing My Aged Care or questions regarding Home Care Packages, or gaining a better understanding of the support and services available in your community.

Access via our mobile app or website

All of Five Good Friends’ self managed tools are available on our mobile app as well as on the web so you can access your account on any device, anywhere, anytime you need.

Want to learn more?

Download our self management how-to guide

Find amazing Helpers

Connect with vetted and verified Helpers who closely match your criteria.

Simply fire off a request that lets us know exactly what support you need and we’ll get back to you within 24 hours with Helpers who closely match your criteria. When you look for a Helper remember to think about what matters to you. You can compare Helper profiles which tell you all you need to know, including their background, skills and interests. If you’re interested in any of them, you can send them your request and if they accept your invitation you’ll be able to chat with them directly and organise to book-in a visit.

Create a digital Help Plan

It’s never been easier to ensure your Helpers are all on the same page.

We’ll work with you to develop a comprehensive Help Plan tailored to you. You can create goals, define your wants, needs and expectations, identify risks, or assign daily routines so everyone can be confident they’re delivering care according to your plan.

Our Helpers will review your help plan before they attend a visit so they’re well-prepared by the time they check-in with you.

Create a digital Help Plan

It’s never been easier to ensure your Helpers are all on the same page.

We’ll work with you to develop a comprehensive Help Plan tailored to you. You can create goals, define your wants, needs and expectations, identify risks, or assign daily routines so everyone can be confident they’re delivering care according to your plan.

Our Helpers will review your help plan before they attend a visit so they’re well-prepared by the time they check-in with you.

Sign up today

Be up and running in a matter of moments. Sign up today and start finding and connecting with Helpers immediately.

I'm a...

Interested in...

Proactive and preventative health outcomes

Lookout is our remote care monitoring technology to provide you that extra peace of mind.

It runs quietly in the background analysing check-out notes left by your Helpers and your approved care network to identify any risks or concerns. These observations raised by the software notify your care team so they can advise whether you need additional or proactive supports.

Track your spending

We’ll help you keep track of everything involving your package expenditure.

We know how important it is for our Members to have transparency and to stay informed and in control. Importantly, this includes visibility and understanding of your finances. That’s why we’ve built financial tools directly into the app to provide access to your current running balances, transaction history, and access to monthly invoices that you can download and print.

Track your spending

We’ll help you keep track of everything involving your package expenditure.

We know how important it is for our Members to have transparency and to stay informed and in control. Importantly, this includes visibility and understanding of your finances. That’s why we’ve built financial tools directly into the app to provide access to your current running balances, transaction history, and access to monthly invoices that you can download and print.

Pricing

Weekly
Monthly
Annual

Level 1

Level 2

Level 3

Level 4

Care Management

The amount charged to your package to manage, design, oversight and co-ordination of your care.

LEVEL 2

$10

per week

LEVEL 4

$25

per week

Package Management

The amount charged to administer your package funds.

LEVEL 2

$41

per week

LEVEL 4

$139

per week

Basic Daily Fee

The government allows providers to ask for an additional contribution to go towards their Home Care Package.

LEVEL 2

None

LEVEL 4

None

Exit Fee

Some providers may charge a fee when you exit or change providers.

LEVEL 2

None

LEVEL 4

None

Total Fees

LEVEL 2

17%

of package

LEVEL 4

17%

of package

You'll get...

Based on a standard hourly Monday - Friday rate of $46.00 per hour, this is how many hours of care you can receive from Helpers each week. Exact hours may vary based on services types, rates and any changes to government subsidy.

LEVEL 2

5.5

hours / week

83% of your package remains for services, aids and supports.

Begin today

LEVEL 4

18.3

hours / week

83% of your package remains for services, aids and supports.

Begin today

Ready to start?

Be up and running in a matter of moments. Sign up today and start finding and connecting with Helpers immediately.

I'm a...

Interested in...