How to report an incident
spotlight

How to report an incident

Incidents

5

October

events

Next Helper Pay Day

Helpers
stories

We the 15 - A campaign for more visibility, accessibility and inclusion
Public Holiday Monday 4th October 2021 NSW, SA, Labour Day) (QLD, Queen's Birthday)
spotlight

Public Holiday Monday 4th October 2021 NSW, SA, Labour Day) (QLD, Queen's Birthday)

NSW Public Holiday VIC SA
Helper Spotlight: Meet Julia
spotlight

Helper Spotlight: Meet Julia

Helper
Helper Spotlight: Meet Kerry
spotlight

Helper Spotlight: Meet Kerry

Helper
stories

A Life Changing A Life – Promoting The Care & Support Sector
stories

R U OK Day: Start the conversation

Carers

9

September

events

R U OK? Day

Mental Health
stories

Self-Care September: What self-care are you practicing?

Carers
Introducing Self Management Webinar - a wonderful way to grow your business and connect with more Members.
spotlight

Introducing Self Management Webinar - a wonderful way to grow your business and connect with more Members.

Helper
Learning & Development Opportunity - Dementia
spotlight

Learning & Development Opportunity - Dementia
Helpers get behind the COVID-19 Vaccination drive
spotlight

Helpers get behind the COVID-19 Vaccination drive

Helpers Health Care
stories

Looking after your mental health and wellbeing in a Covid-19 world

Helpers Health Care
stories

Covid 19: Vaccination is the key

Helpers Health Care
Coronavirus (Covid 19) - Sydney Vaccine and Travel Registration Requirements 24.08.21
spotlight

Coronavirus (Covid 19) - Sydney Vaccine and Travel Registration Requirements 24.08.21

Helpers Health Care
Coronavirus (Covid 19) - Update - Victoria Authorised Worker Permit - 21 August 2021
spotlight

Coronavirus (Covid 19) - Update - Victoria Authorised Worker Permit - 21 August 2021

Helpers Health Care
stories

In Conversation with infectious disease expert Dr Paul Griffin – Covid 19 myths and facts

Carers Covid-19
Coronavirus (Covid 19) - SE QLD Lockdown 02.08.21
spotlight

Coronavirus (Covid 19) - SE QLD Lockdown 02.08.21

Helpers Health Care
Learning & Development Opportunity - Palliative Care
spotlight

Learning & Development Opportunity - Palliative Care
Policy Updates
spotlight

Policy Updates
Coronavirus (Covid 19) - South Australia Lockdown 20.07.21
spotlight

Coronavirus (Covid 19) - South Australia Lockdown 20.07.21

Helpers Health Care
It's Tax time! Summary of Helper Earnings
spotlight

It's Tax time! Summary of Helper Earnings
Quality, Safety and Choice
spotlight

Quality, Safety and Choice
Coronavirus (Covid 19) - Victoria Lockdown 15.07.21
spotlight

Coronavirus (Covid 19) - Victoria Lockdown 15.07.21

Helpers Health Care
Coronavirus (Covid 19) - Sydney Lockdown 14.07.21
spotlight

Coronavirus (Covid 19) - Sydney Lockdown 14.07.21

Helpers Health Care
New Course - Basic Medication Support
spotlight

New Course - Basic Medication Support
Learning & Development Opportunity - Diversity!
spotlight

Learning & Development Opportunity - Diversity!
Increase your Opportunities for Work
spotlight

Increase your Opportunities for Work

Helpers Social Media Business Support
Coronavirus (Covid 19) - Update 29.06.21
spotlight

Coronavirus (Covid 19) - Update 29.06.21

Helpers Health Care
Coronavirus (Covid 19) - Update 04.06.21
spotlight

Coronavirus (Covid 19) - Update 04.06.21

Helpers Health Care
Coronavirus (Covid 19) - Update 28.06.21
spotlight

Coronavirus (Covid 19) - Update 28.06.21

Helpers Health Care
Reminder! FGF Referral Program
spotlight

Reminder! FGF Referral Program

Reminder Referral Program
Ask Annie! Dementia Australia App
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Ask Annie! Dementia Australia App

Dementia Australia Education
FGF App FAQ
spotlight

FGF App FAQ

App
Learning & Development Opportunity!
spotlight

Learning & Development Opportunity!
stories

NDIS Maintenance Audit

NDIS
image

By asking a Member what their wishes are, you are upholding Standard 1 Of the Aged Care Quality Standards, Consumer dignity and choice.

quicktip
Updates to Handling Member Money Policy
spotlight

Updates to Handling Member Money Policy

Policy Update
Helper Spotlight: Meet Debby
spotlight

Helper Spotlight: Meet Debby

Helper
data

409,000

visits completed

Coronavirus (Covid 19) - Victoria Lockdown 27.05.21
spotlight

Coronavirus (Covid 19) - Victoria Lockdown 27.05.21

Helpers Health Care
Free Yoga Opportunities!
spotlight

Free Yoga Opportunities!
Learning Style Analysis Results
spotlight

Learning Style Analysis Results
stories

We are a Great Place to Work! AFR Best Place to Work Award

Helper
COVID-19 FAQ
spotlight

COVID-19 FAQ

Member Emergency Policy
Updates to Member Emergency Policy
spotlight

Updates to Member Emergency Policy

Member Emergency Policy
image

Know your Member's Help Plan! Review it regularly to keep up to date.

quicktip
Professional Development - We Heard You - Learning Style Analysis
spotlight

Professional Development - We Heard You - Learning Style Analysis
Helpers and Medications - How you can and can't assist Members
spotlight

Helpers and Medications - How you can and can't assist Members
Order your Helper Promo Kit
spotlight

Order your Helper Promo Kit

Helpers Business Support
data

1,006

Current Helpers on the FGF platform

Coronavirus (Covid 19) - Greater Brisbane Lockdown 29.03.2021
spotlight

Coronavirus (Covid 19) - Greater Brisbane Lockdown 29.03.2021

Health Care Helpers
Industry Podcasts!
spotlight

Industry Podcasts!

Helper
Helper Professional Development Survey - What would you like?
spotlight

Helper Professional Development Survey - What would you like?
COVID-19 Vaccination - Phase 1B Rollout Update 23.03.21
spotlight

COVID-19 Vaccination - Phase 1B Rollout Update 23.03.21

Health Care Helpers
COVID-19 Vaccination - Phase 1B Rollout
spotlight

COVID-19 Vaccination - Phase 1B Rollout

Health Care Helpers
image

Make sure you are checking out of your visits when you finish your shift. Forgetting to do so could result in a delay of payment.

quicktip
COVID-19 Vaccination Updates
spotlight

COVID-19 Vaccination Updates

Flu Vacc
Flu Vaccination 2021
spotlight

Flu Vaccination 2021

Flu Vacc
NDIS Worker Screening Check
spotlight

NDIS Worker Screening Check

NDIS Helpers
stories

Aged Care Royal Commission

NDIS
The Power of Food!
spotlight

The Power of Food!

Helper
stories

Matching - Why it is so important. Your Life Choices Podcast

Helper
Conflict of Interest Policy
spotlight

Conflict of Interest Policy

Member Protection Policy
AccessEAP Calendar of Events 2021
spotlight

AccessEAP Calendar of Events 2021

EAP Mindfullness
The FGF Workforce Team Structure
spotlight

The FGF Workforce Team Structure

Meet the Team!
Mental Health First Aid Certificate
spotlight

Mental Health First Aid Certificate

Helpers Care Professionals Information
Current Helper Vacancies
vacancies

Current Helper Vacancies

Vacancy QLD NSW SA VIC
Good News Story: Christmas 2020
spotlight

Good News Story: Christmas 2020

Helper
data

1,540

Current Members on the FGF platform

Welcome to the Helper Team! Everything you need to know in your first week.
spotlight

Welcome to the Helper Team! Everything you need to know in your first week.
data

973,000

hours of help delivered

Live Online Event: Celebrating FGF Helpers
spotlight

Live Online Event: Celebrating FGF Helpers

Webinar
stories

Visit by the Aged Care Quality and Safety Commission

NDIS
stories

Hot Weather Safety Tips

Safety Members
Giving and Receiving Gifts as a Helper
spotlight

Giving and Receiving Gifts as a Helper

Helpers Holidays
stories

COVID-19 Helper Survey Results

NDIS
Being a Helper on the Five Good Friends Platform
spotlight

Being a Helper on the Five Good Friends Platform
image

Be on time for your visit. Prepare yourself beforehand and know where you are going.

quicktip
Mental Health Awareness Month - Mental Health Matters
spotlight

Mental Health Awareness Month - Mental Health Matters

Helpers Care Professionals Information
How to write a great checkout note!
spotlight

How to write a great checkout note!

App
Public Holiday Visits
spotlight

Public Holiday Visits

Helpers App Holidays
Your Social Media Kit
spotlight

Your Social Media Kit

Social Media Helpers Business Support
stories

Mindfullness Exercises

EAP Mindfullness
Where to find our policies and procedures
spotlight

Where to find our policies and procedures

Safety Policy
Update your Helper Profile!
spotlight

Update your Helper Profile!

App Updates
Companionship Support At Home
spotlight

Companionship Support At Home

Helpers Companionship
Helper Spotlight: Meet Kendall!
spotlight

Helper Spotlight: Meet Kendall!

Helper
Mental Health Support - Education for Helpers
spotlight

Mental Health Support - Education for Helpers

Helpers Care Professionals Information
Helper Spotlight: Meet Rose!
spotlight

Helper Spotlight: Meet Rose!

Helper
A Tuesday Laugh: How one Melbourne doctor's PPE dance has gone viral
spotlight

A Tuesday Laugh: How one Melbourne doctor's PPE dance has gone viral

Helper Funny
Coronavirus (COVID-19) - Safe Work Practices
spotlight

Coronavirus (COVID-19) - Safe Work Practices

Health Care Helpers
Order Personal Protective Equipment - PPE
spotlight

Order Personal Protective Equipment - PPE

Health Care Helpers
Covid-19 Attending Work Guidelines
spotlight

Covid-19 Attending Work Guidelines

Health Care Helpers
Department of Health - COVID-19 infection control training
spotlight

Department of Health - COVID-19 infection control training

Covid-19 Infection Control
Coronavirus (Covid 19) - Do you work in a Residential Aged Care Facility?
spotlight

Coronavirus (Covid 19) - Do you work in a Residential Aged Care Facility?

Health Care Helpers
Diabetes Education
spotlight

Diabetes Education

Helpers Care Professionals Information
NDIS Recommended Helper Rates
spotlight

NDIS Recommended Helper Rates
spotlight

Coronavirus (Covid 19) - Update 13 - 8 July 2020

Health Care Helpers
Accessing Earnings and Statements
spotlight

Accessing Earnings and Statements

App
Showering Support Checklist
spotlight

Showering Support Checklist

Wellness Helpers
stories

Two Good Friends: A story of the perfect Helper Match!

Helpers
Palliative Care - Support for Helpers
spotlight

Palliative Care - Support for Helpers

Helpers Care Professionals Information
Dementia Courses - Free & available in all states!
spotlight

Dementia Courses - Free & available in all states!

Helpers Care Professionals Information
spotlight

Invoicing Travel for NDIS Members
DV-Alert Online Training Module
spotlight

DV-Alert Online Training Module

Helpers
National COVID Older Persons Information Line
spotlight

National COVID Older Persons Information Line

Health Care Helpers
Contactless & Reduced Contact Services Webinar 17th April - Available to watch online now!
spotlight

Contactless & Reduced Contact Services Webinar 17th April - Available to watch online now!

Five Good Friends
Coronavirus COVID-19 - Contactless and Reduced Contact Protocols
spotlight

Coronavirus COVID-19 - Contactless and Reduced Contact Protocols

Health Care Helpers
When to use PPE Flowchart & Demonstration Video
spotlight

When to use PPE Flowchart & Demonstration Video

Health Care Helpers
Public Holiday Visits for NDIS Members
spotlight

Public Holiday Visits for NDIS Members

Helpers App Holidays
Watch the Coronavirus Helper Webinar 19th March
spotlight

Watch the Coronavirus Helper Webinar 19th March

Five Good Friends
Novel Coronavirus (COVID-19) Standard Operating Procedure for ongoing home care services
spotlight

Novel Coronavirus (COVID-19) Standard Operating Procedure for ongoing home care services

Health Care Helpers
Visit Opportunities
spotlight

Visit Opportunities

App
What do I do if I'm running late for a visit?
spotlight

What do I do if I'm running late for a visit?

Visit Running late
Webinar: Dignity and Respect in the Workplace
spotlight

Webinar: Dignity and Respect in the Workplace

Webinar
What to wear on your visit
spotlight

What to wear on your visit

Helpers Clothing
stories

NDIS Certification Audit

NDIS
stories

Mindfulness Matters

Mindfullness
Member Protection Policy
spotlight

Member Protection Policy

Member Protection Policy
NDIS Orientation Course for Helpers
spotlight

NDIS Orientation Course for Helpers

NDIS Helpers
How do we match Members and Helpers?
spotlight

How do we match Members and Helpers?

Friendship
Facts and Myths about being an Independent Contractor
spotlight

Facts and Myths about being an Independent Contractor

Helpers
What is the FGF Platform Fee?
spotlight

What is the FGF Platform Fee?

Helpers
Setting your Rates as a Helper
spotlight

Setting your Rates as a Helper
Help Plans - live in the FGF App!
spotlight

Help Plans - live in the FGF App!

Help Plan
image

Keep a handy Helper Kit in your car stocked with gloves, hand sanitiser, bandaids & sunscreen.

quicktip
stories

Lookout - Only with Five Good Friends

Health Care Helpers Technology Lookout
stories

De-Stress Exercises

EAP Stress
stories

FGF New Website Launch

Technology
Unable to attend a visit? Here's what to do!
spotlight

Unable to attend a visit? Here's what to do!

Helpers Holidays
Five Good Friends Values
spotlight

Five Good Friends Values

Values
Online Helper Training Library
spotlight

Online Helper Training Library

Helpers
stories

Our Submissions To The Royal Commision Into Aged Care

Government Thought Leadership Aged Care Royal Commission
Update your profile
spotlight

Update your profile

Helpers
Claiming Travel Expenses as a Tax Deduction
spotlight

Claiming Travel Expenses as a Tax Deduction

Helpers
stories

Employee Assistance Program

Wellness
Updates to policies and procedures
spotlight

Updates to policies and procedures

Safety Policy
stories

The Power of Friendship

Advice Aged Care Plan
Food Preparation Safety Alert
spotlight

Food Preparation Safety Alert

Safety Food Handling
Checking in and out of a visit
spotlight

Checking in and out of a visit

App
image

Bring your common ground to the visit. You were likely matched because you have something in common with the Member - whether it is sports, music, cultural or other interests.

quicktip
stories

New study proves the positive effect of in home care

Budget My Aged Care Packages
stories

Congratulations to FGF Ambassador Ita Buttrose AO OBE On Honorary Doctorate.

Ita Buttrose
Leaving notes after your visits
spotlight

Leaving notes after your visits

App
stories

Ita Buttrose - planning is the key to growing older successfully

Ita Buttrose Aged Care Plan Exercise
stories

Ita Buttrose - planning is the key to growing older successfully 2

Ita Buttrose Aged Care Plan Exercise
stories

Technology to better manage health and care

Aged Care Plan Technology Thought Leadership
stories

Conversations protect your brain. Hear to stay social.

CHAT Hear & Say
Can I provide services to my Member when they are in Hospital?
spotlight

Can I provide services to my Member when they are in Hospital?

Packages Members
Helper Webinar: Friday April 17th - New mandatory competency assessment for the safe provision of services

Helper Webinar: Friday April 17th - New mandatory competency assessment for the safe provision of services

Five Good Friends is committed to ensuring our Members and their familie...

Five Good Friends
Helper induction
spotlight

Helper induction

Learning
Working Safely in Members' Homes
spotlight

Working Safely in Members' Homes

Safety
Adding, moving or cancelling a visit
spotlight

Adding, moving or cancelling a visit

App
image

Ask your Member if they have resuable bags before you leave for the shops

quicktip