17 June 2025
Living well

High quality home care: How we match you with your ideal Helper

The Five Good Friends difference: Helper matching

Key takeaways:

  • Five Good Friends matches you with Helpers who share your interests, values, and preferences using smart technology.
  • You can review profiles and choose the Helper that feels right, with the option to see more matches if needed.
  • You can select different Helpers for different needs, tailoring support to suit your lifestyle and goals.

Home care that is tailored for you

At Five Good Friends, we know that welcoming someone new into your home is a big step. You want to feel confident that the person supporting you is not only qualified, but also someone you genuinely connect with. That’s why we’ve designed a smart matching process that goes beyond skills - it’s about shared values, interests, and building meaningful relationships.

Our goal is simple: to give you high quality home care that feels personal, comfortable, and tailored to your life.

How our Helper matching works

From the moment you join Five Good Friends, our smart technology begins matching you with Helpers - our dedicated home care workers - who align with your lifestyle and needs.

Through our easy-to-use app, you’ll create a personal profile highlighting what matters most: your interests, hobbies, and care preferences. Based on this, our system generates a shortlist of potential Helpers with the right skills, background, and availability.

  • You’ll review detailed Helper profiles (qualifications, experience, rates, and availability).
  • You can choose who feels right for you, or request more matches if needed.
  • Personal details (like names and photos) remain private, so your focus stays on finding the best fit.

If a match doesn’t feel quite right, we’ll continue working with you until you find a Helper who does. Your comfort and confidence come first.

Tailored care for every part of your life

No two people are the same, which is why your home care support should be flexible. With Five Good Friends, you can choose different Helpers for different needs:

  • Personal care: Select a Helper with the right qualifications or personal preferences (e.g., gender, training).
  • Social activities: Find a Helper who shares your interests—whether that’s music, books, or getting out and about.

This means your care adapts to your lifestyle, giving you both independence and companionship.

Supporting your changing needs

Care needs evolve over time. That’s why our Helpers have access to ongoing training and professional development, including micro-credential courses and in-home coaching from qualified facilitators.

This ensures they can build new skills, grow in their roles, and continue providing high quality home care without disrupting the trusted relationships you’ve built.

Our Learning and Development team also supports Helpers in managing their own careers, so they stay motivated and committed to providing the best care possible.

Why our approach delivers high quality home care

  • Helpers are carefully matched to your lifestyle, preferences, and values.
  • Ongoing training ensures support remains safe, skilled, and reliable.
  • You’re always in control - able to select and change Helpers as you wish.
  • Care is more than practical support; it’s about building meaningful relationships.

At Five Good Friends, we believe high quality home care is about both trust and connection.

Are you ready to get started? Get in touch with us at Five Good Friends to find out more about how we help people lead engaged and successful lives in the homes and communities they love.

Written by
Emma Nuttall

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