Start your Helper journey
Beginning your journey as an Independent Contractor.
Thank you for your interest in becoming a Helper with Five Good Friends. We are excited to partner with you!
At Five Good Friends you will be utilising our platform to provide support to your Member (Client). Our app allows you to schedule in visits, view your Member’s Help Plan and automatically generate invoices.
To understand more about being an independent care contractor (Helper) on our Platform, take a look at our Help Centre. It provides a lot of resources and articles about being a Helper.
Click here to register
What you'll need to register:
• General details including full name, address, phone number and email address
• ABN (Australian Business Number)
• Car registration (only if you wish to provide Driving and Community services)
• A little about you, your preferences and your experience
• Services you wish to provide & your availability
• A professional reference (the Member you will be supporting will serve as your second reference)
• Opportunity to interview to work with other Members (this is not necessary if you only wish to provide services to your Member)
Documents required for onboarding:
• A clear Aged Care industry relevant National Police Check or NDIS Workers Screening Check
• Right to Work documentation (Passport, Birth Certificate or Australian Citizenship paperwork)
• Five Good Friends Statutory Declaration if you've lived overseas
• Five Good Friends Brokerage Agreement
• Banking Details
• Valid Identification (Driver's license, etc)
Five Good Friends Online courses:
You will be required to complete the following Five Good Friends e-learning modules. Our modules can be found in Learnupon- we will send you a link to complete them while you are onboarding. All care workers, which we call Helpers must complete the following modules:
• Infection Control
• Five Good Friends Induction
• Code of Conduct
Please note that you will not be paid (from Five Good Friends) for any visits (shifts) completed before you have finalised your onboarding and become active on the platform.
You confirm that you are able to provide the documentation and complete the required E-learning by continuing with your registration.
Click here to register
More Questions?
You will need to register to become a Helper on the Five Good Friends Platform to connect with the Member (Client) you wish to support through Five Good Friends. Once you are onboard as a Helper, you can choose to work exclusively with your Member only, or you can choose to provide services to multiple Members on the Platform.
Once we've got your registration details, we'll start to proceed with onboarding you as a Helper to get you connected with your Member as fast as possible.
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After receiving the services of Five Good Friends for about 3 years now, they have always lived up to my expectations and meet their own set ideals.
Ross W.
South Australia
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Five Good Friends have always provided the best levels of support for my elderly mother. The staff have always been unwaveringly professional and friendly in their approach. The Helpers have always been extremely caring and helpful.
Craig H.
Western Australia
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Staff are caring, friendly, and go out of their way to help their clients. The app keeps you up to date. Any requests made for services such as new equipment or a re-assessment of a client is acted upon promptly. Overall excellent service!
Lorraine B.
Victoria
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I have been extremely impressed with the whole process of setting up the care for my mother. I really like being able to contact the carers directly if needed. The app is a huge bonus also.
Sharon R.
Queensland
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Great helpers. Better value and more hours than other providers. Pleasant approach by staff in all matters. Genuine interest in the clients needs.
Jeff B.
South Australia
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The service is fantastic, friendly and professional. I love the app where I have the ability to know what’s happening with budget and the weekly calendar schedule. We have been very satisfied with Five Good Friends.
Helen L.
Queensland
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The Five Good Friends carer that was assigned to my parents is amazing! They look forward to her visits and she has made a huge difference in their lives.
Janet R.
South Australia
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The company is very supportive, takes feedback seriously and the support workers are wonderful.
Michelle J.
Queensland
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Before l chose Five Good Friends as my service provider, l had consulted three other companies. They were by far the most flexible and accommodating to meet my real needs. I am well pleased with the outcome.
John W.
Queensland
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I am very happy with the service I receive from 5GF compared to my previous provider. As a matter of fact, I referred other people to them. The whole team are first class.
Ron W.
Victoria
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When I was looking for an aged care provider I decided Five Good seemed to best meet my needs. When speaking with various staff members I have alway been treated with respect and courtesy.
Deidre D.
Victoria
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I appreciate the consistency in always sending me lovely people.
Ian W.
South Australia
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I have been assisted by Five Good Friends now for 2 weeks and already feel my life is changing from an elderly, disabled and anxious woman to a more confident future.
Joan C.
Victoria
