Welcome, you're among friends

Aged care and disability supports that understands you

Find support for myself
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Find support for someone else
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We get it

Budgets, services, allowances – home care can feel almost overwhelming to navigate. At Five Good Friends, we make it feel easy, personal and human.

We've made navigating care simple

Whether you are seeking aged care in the home, or disability supports, you can choose to have as much, or as little, involvement in the management of your care as you’d like.

In-home aged care

Home is where the heart is. In-home services means getting some extra help to stay connected, well and independent.

Aged care support
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Disability supports

Increase your independence and social inclusion with disability in-home and community supports services.

Disability supports
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How it works

We're here to make the process of starting your journey easy.

TAKES 90 SECONDS
1

Fill in our guided online form

Our form captures the essential details we need to be able to discuss your care in detail. If you prefer, you can simply phone us on 1300 787 581.

15 min consultation
2

Get a call back or schedule a call

Once the form is submitted, we’ll send you an email summary of your details and you will hear from us within 24 hours. Alternatively, you can schedule a 15 minute consultation call at a time that works for you.

Fully Personalised
3

Start your care journey

Once we've discussed all the details, you'll be onboarded and matched with one of our friendly and capable Helpers. Start leading a fulfilling and independent life at home.

Let's start with the form

I'm looking for support...

For myself
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For someone else
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The numbers speak for themselves

We strive to provide only the highest quality of care.

3 million+

total hours of care delivered.

30,000+

visits this month.

9,100+

families helped.

Why us?

Five good reasons to choose
Five Good Friends

Great home care is all in the details

There’s no cookie-cutter care here, it’s all tailored just for you

Select exactly what services you need, when you need them.

Consistency is key

We match you with a dedicated Helper you can form a genuine connection with.

Need extra help?

Choose from extras like overnight visits or a visit from a home handyman.

Support that grows with you

The unique Five Good Friends model means hourly rates are 16% lower than what most other home care providers charge.

More hours of care

Five Good Friends combination of lower hourly rates and industry leading fees is designed so our Members can direct more of their funding toward help in the home.

All your care wrapped up in one simple app

View your help plan and visits, and book services, all in one place, right from your phone.

“The app is wonderful - easy to use with information at the press of a button."

Don’t take our word for it, our Members say it best

“It’s great to be an independent worker with all the admin covered. I love the App, it makes everything so easy from checking in and out to having all the information about my clients right there where I need it. Being offered opportunities for helping is easy and efficient to say yes or no with the app. I never feel pressured to do more jobs than what I want to do.”

Julie

Melbourne

“I find the app very useful. It's very easy to navigate and find your way through what you need to do. Its easy to use and tells you all the information you need to know."

Paula

Brisbane

“The app is wonderful - easy to use with information at the press of a button."

Ross

Hunter Valley

“Five Good Friends has been the most wonderful decision I’ve taken. Their service is exactly what I need to stay independent in my own home.”

Alice

Sydney

“I participated in a study today run by a research group about my aged care and the processes. I gave five good friends the best wrap. I told them about your app and how good it is. Also how transparent your accounting system is.”

Wendy

Brisbane

"The systems in place are great. The communication has been great and I love the app. Everything so far has been great and the services are going well"

Kevin

Newcastle

Five Good Friends FAQ

Still have questions? Browse our most frequently asked questions below or use the chat button. We're here to help.

See all FAQs
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We believe transparency builds trust. That's why we publish a clear, up-to-date price list, explain any additional fees up front, and provide monthly statements that show exactly how your funds are being used.

You'll also have real-time visibility of your budget through our app.

Learn more about: Pricing

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You'll need to register with My Aged Care and request an assessment to determine your eligibility.

If you are approved, you'll receive a care level and a budget that can be used with the provider of your choice.

Visit myagedcare.gov.au or call 1800 200 422 to get started.

Learn more about: Understanding funding

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We can support you with personal care, nursing, cleaning, meal preparation, transport, allied health, companionship, home maintenance, and more. Services are tailored to your needs — whether short-term help or ongoing support.

Learn more about: Services

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If you're under 65 and living with a permanent and significant disability, you may be eligible for support through the NDIS.

You'll need documentation from your GP or specialist showing how your condition affects your daily life.

Visit ndis.gov.au or call 1800 800 110 to get started.

Learn more about: Disability

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It comes down to how involved you want to be in the day-to-day support.

Some people prefer to stay closely involved — choosing their own team, managing the schedule, and coordinating directly. That’s what our Self Managed Membership is designed for. It recognises the effort and responsibility of Members who want to take the lead themselves.

Others prefer a more hands-off approach. With Full Service Membership, we take care of the details — learning what matters to you, matching the right people, and making sure everything runs smoothly. It’s a good option if you're supporting someone from a distance, or if you'd rather not manage the logistics yourself.

In both options, you're always in control. It’s just about how much support you want in the background.

Learn more about: Full Services Membership and Self-Managed Membership

See all FAQs
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With a little help from our friends at:

Plena Healthcare
Amplar Health
Aidacare
Independence Australia
Platinum Health
Tunstall
Lite n Easy
PMC Direct
Confidence Club
Independent Living Specialists
Mobile Rehab

Ready to become a Member
Get personalised help now.

Answer a few simple questions and we’ll get in touch. If you’d rather talk to us directly, simply call 1300 787 581.

Let’s get you the right support. What do you need?

Support for myself
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Support for someone else
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Let’s get you the right support.
What do you need?

Support for myself
Support for someone else