Our Technology

Got a question about the app?

Below are some of our most frequently asked questions about using the Five Good Friends app. This may be for yourself as a Helper or assisting your Member with using their app.

Frequently Asked Questions:

  1. How do I reset my password? - HERE
  2. How do I manager my notifications - HERE
  3. How do I make the text larger in the app? - HERE
  4. What do I do if I lose my phone? - HERE
  5. How do I save my invoices as PDF's? - HERE
  6. How do I set up email notifications? - HERE
  7. Do I need to leave the website or app open during a visit? - HERE
  8. How do I see my Member's Help Plan? - HERE
  9. How can I add, reschedule or cancel a visit? - HERE
  10. Should Knows and Must Do's - HERE
  11. How can I refresh my schedule? - HERE

If you have a question regarding the app that you think might be useful for other Helpers to know, please email the team at recruitment@fivegoodfriends.com.au