Updates to policies and procedures

Quality and Compliance
Updates to policies and procedures

Five Good Friends have a process and team dedicated to continuous improvement. As part of this we review our Quality Framework, Policies and Procedures to ensure we are providing the highest quality help and care.

In line with this we have made the following updates and additions:

  1. Medication Management Policy
  2. Medication Management Procedure
  3. Manual Handling Policy to support the work instruction that is part of the Work Health and Safety Policy.

You will find copies of these policies along with the Five Good Friends Quality Framework here.

Only Helpers on the Five Good Friends platform with the relevant qualifications or who have been assessed as competent are able to assist Members with medications or manual handling.

Please read the policies and ensure you understand. If you have any questions please contact your Five Good Friends Community Manager, Regional Co-ordinator or the Workforce team on 1300 787 581.