Coronavirus (Covid 19) - South Australia Update - 17 November 2020

Quality and Compliance
Coronavirus (Covid 19)  - South Australia Update - 17 November 2020

The South Australian Government is implementing new restrictions from 17th November 2020 due to the recent COVID-19 cluster in Parafield. Visit their COVID-19 response website for a comprehensive list of changes to directions .

Contact Tracing

Urgent contact tracing is underway for the recently confirmed cases. Visit the SA Health Contact Tracing website to identify if you have visited any of the contact tracing locations. If you have visited one of these locations follow the advice from SA health on their website regarding self-isolation and testing.

Personal Protective Equipment (PPE)

  1. The South Australian Government has advised from 17th November 2020 that within the aged care sector masks are mandatory where physical distancing cannot be maintained. Helpers must follow scenario 2c in the Standard Operating Procedure, including wearing a mask for all visits. Scenario 3 applies when visiting members showing signs of Covid-19, who have been directed to self-isolate or have a confirmed diagnosis.

  2. Helpers on the Five Good Friends platform are responsible for ensuring they have PPE items with them as equipment required to provide safe and high quality services to our Members. If you are unable to acquire your own PPE you can place an order with Five Good Friends. PPE from the National Stockpile is free. The cost of delivery will be charged and payment will be deducted from your next fortnightly Helper payment run. Place your order here.

If you do not have the required PPE for your visits contact your Helper Coordinator immediately on 07 3532 0796.

  1. In addition to being prepared with your PPE supplies, it is essential you are correctly using and wearing the equipment. All Helpers are required to watch this short instructional video from the Department of Health on how to wear PPE. There are further resources available in our Standard Operating Procedure which describe how and when to correctly use PPE.

  2. Ensure you are familiar with the scenarios and resources outlined in our Standard Operating Procedure (SOP). The SOP must be followed at all times during visits.

Checking for signs and symptoms of COVID-19.

If you have cold or flu like symptoms, such as a cough, fever, sore throat, shortness of breath or runny nose, even if these are mild, you should get tested for COVID-19 as soon as possible. Other symptoms can include headache, muscle or joint pains, nausea, diarrhoea, vomiting, lost of sense of smell, altertered sense of taste, loss of appetite and fatigue. Visit the SA Health website for information on getting tested.

Your Members are a vulnerable segment of our community. In many cases you may be an important and regular visitor to their home. Please continue to monitor the health and wellbeing of your members for signs and symptoms of COVID-19. If you have any concerns please contact the Member's Care Manager (contact details in the App) and ensure you leave a note in the Five Good Friends App on check out.

When you cannot work. Returning to work.

We have consolidated our guidelines for when you can not work and when you can return to work. The guidelines have been developed in accordance with the Department of Health recommendations for Healthcare and Aged Care workers. You must follow these guidelines.

Infection Control

We remind all Helpers the Department of Health has released a 30 minute online training module in response to the COVID-19 outbreak. This training is for care workers across all health care settings, including aged care and disability workers, both in a residential and community setting. It is a mandatory requirement to complete the Infection Control course. Upon completion please email the certificate to [email protected]

Please remain vigilant and follow all recommended hand hygiene, cough etiquette, social distancing and Reduced Contact and Contactless Protocols.

COVID-19 Safe work practices

We have summarised on one easily accessible page, the information and resources designed to protect Five Good Friends helpers, members and other partners, as well as manage confirmed and suspected cases during the Covid-19 pandemic.

We will continue to monitor the developing situation in Adelaide and provide updates to Helpers.

Thank you for your co-operation and continued vigilance. You are doing important work at an important time, helping and supporting vulnerable people in our community. Please remain vigilant and safe.