Coronavirus (Covid 19) - Update - Queensland - 1 September 2020

Quality and Compliance
Coronavirus (Covid 19) - Update - Queensland - 1 September 2020

In response to recent positive COVID-19 cases in South East Queensland, a range of measures have been put in place by the Queensland Goverment as of 31 August 2020. Visit their COVID-19 updates page for the latest information.

Contact Tracing

Urgent contact tracing is underway for the recently confirmed cases. Visit the QLD Government Contact Tracing Alerts page to identify if you have visited any of the public health alert locations . If you have been to one of the listed locations you can use the Contract Tracking Self Assessment Tool on their page to determine what you need to do next.

Use of Personal Protective Equipment

We strongly urge Helpers to ensure you have adequate supplies of PPE (masks, gloves, aprons, goggles) available in preparation for outbreaks. It is essential you are prepared with your supplies to ensure continuity of services for your Members should PPE become a mandatory requirement for community care workers. This has occured in other states with minimal notice period.

In QLD it is already a mandatory requirement to wear PPE in Aged Care Facilities and Disability Accomodation facilities as per the government guidelines. Some Members may also indicate a preference for their Helper to wear a mask and other PPE, this preference must be respected.

The QLD government have recommended use of face masks in situations where you are unable to maintain social distancing - please ensure you support your Members to do so in these environments such as accessing public transport or confined indoor spaces.

Learn more about how to use PPE correctly here.

Ordering Personal Protective Equipment

PPE supplies are currently readily available in most locations in Queensland and can be purchased at pharmacies, hardware stores such as Bunnings, Officeworks, some general grocery stores and online.

Five Good Friends has recently secured quantities of masks and gloves from the National Stockpile that we are making available to you. Helpers on the Five Good Friends platform are responsible for ensuring they have these items with them as equipment required to provide safe and high quality services to our Members. If you are unable to acquire your own PPE you can place an order with Five Good Friends. PPE from the National Stockpile is free. The cost of delivery will be charged and payment will be deducted from your next fortnightly Helper payment run. Once our supplies from the National Stockpile are exhausted, if it is difficult to source your own PPE, you will be able to purchase supplies from Five Good Friends at the full cost.

You can place an order of PPE here.

Attending Work Guidelines

We have consolidated our guidelines for when you can not work and when you can return to work. The guidelines have been developed in accordance with the Department of Health recommendations for Healthcare and Aged Care workers. You must follow these guidelines.

Checking for signs and symptoms of COVID-19.

Your Members are a vulnerable segment of our community. In many cases you may be an important and regular visitor to their home. Please continue to monitor the health and wellbeing of your members for signs and symptoms of COVID-19. If you have any concerns please contact your Helper co-ordinator on 07 3532 0796 and ensure you leave a note in the Five Good Friends App on check out.

Thank you to all FGF Helpers who are being vigilant in monitoring and reporting their own signs and symptoms and getting tested. We are very grateful that you are following the guidelines for when you cannot attend work.

Department of Health - COVID-19 infection control training.

As we have previously advised, the Department of Health has released a 30 minute online training module in response to the COVID-19 outbreak. This training is for care workers across all health care settings, including aged care and disability workers, both in a residential and community setting. It is a requirement to complete the Infection Control course. Upon completion please email the certificate to [email protected]

Please remain vigilant and follow all recommended hand hygiene, cough etiquette, social distancing and Reduced Contact and Contactless protocols.

Always follow the Five Good Friends Standard Operating Procedure when delivering services.