Ensuring our members get the maximum number of hours of care in the home is a guiding principal for the team at Five Good Friends. That’s why we’re so excited to pass the milestone of having delivered over 50,000 hours of care, in home, to our members since our official launch. Our Care Advisors and Helpers work tirelessly to ensure that members diverse range of care needs are met – from companionship or gardening assistance through to personal & medical care. Five Good Friends unique care model is designed to deliver more hours of care in home for members at their budget and higher hourly rates for Helpers, attracting the most talented carers in the industry.
“Reaching this milestone is a reflection of our ability to deliver quality services with our members in the driver’s seat. FGF provides so much more than care – our Helpers are matched to our members so that they can share common interests, backgrounds and goals. Our members are empowered to maintain their independence, choice and control by Helpers who are not just experienced care givers but a trusted friend“ – Helen Liveri, Head Of Care And Member Outcomes.
“For us, we start by understanding what is important to our Members. We understand what they want to keep doing, what brings them joy, who brings them happiness. We design the help plan and service delivery to take this into account, ensuring care is delivered when people want it!” – Simon Lockyer, CEO and Founder.
Here are just some of the messages we have received from members praising the care and services from Five Good Friends
‘The case worker has been instrumental in organising a carer for my Mother. She has gone out of her way to ensure satisfaction of a great service.’ – Dominic, Vic
‘The service provided is A1 and the carer is caring and keen to help in any way at all. Her attention to detail is admirable.’ – Margaret, NSW
‘I am very happy with the treatment from the wonderful carers who have seen us. They have been polite, friendly and helpful. Nothing has been too much trouble and there treatment of me has been above & beyond the call of duty. ‘ – Glenn, VIC